People helping people

The folks at AMR Research have just published an HCM Service Provider Landscape, called “People Helping People: Strategic HCM Service Provider Landscape ” which is a must read for any organization that is currently implementing any sort of HCM solution, or planning to take the plunge.

The report which is authored by Christa Degnan Manning and Koppel Verma, highlights some great insights on the need to choose an expert partner to help with your Human Capital Management (HCM) initiatives. 

Of course, I’ve long hailed the praises of independent third-party advice and the value of having somebody that knows what the heck is going on, looking out for your best interests.  Not only does it insure you get a solution that meets your business needs, it also prevents others from pulling the wool over your eye… not that anybody would intentionally do that :-)

The title of the report got me thinking, especially the “People Helping People” part.  It reminds me of the famous Ritz-Carlton slogan “We are ladies and gentlemen serving ladies and gentlemen” which embodies the values and ethics embodied by its late founder, the Swiss hotelier Cesar Ritz.

Anybody that has ever stayed at a Ritz-Carlton knows about the Ritz magic… the level of service is second-to-none, and the attention to detail is magnificent.

And its this level of personal service, care and attention that we embody in our practice at Entrypoint.  After all, we are a boutique firm and our key asset is our people and our customers, who obviously are people.

So, we are really people helping people in the truest sense of the term.

A bunch of honest, hard-working people, with a genuine desire to help other people.  We help them reach business objectives, overcome technical challenges, save money and increase their bottom line, as well as help them improve their level of customer service.

While I can’t say its necessarily an easy job, we certainly have the skills to do the job.  Its the challenge that really drives us, of course along with the desire to help some really good people.